Telecoms and Unified Communications

Unified communications

Telis optimises the customer experience through unified communications solutions that offer advanced IP telephony, messaging, videoconferencing, automatic switchboard management and call group management.

The challenges of unified communications systems

Telephony

0 %
of business communications are by phone
 
0 %
Customers go to the competition if they have a bad experience over the phone

unified communications

0 %
Companies believe that unified communications will help them keep their telecoms budgets under control
0 %
Companies have simplified the management of their equipment and services thanks to a unified communications solution

videoconferencing

0 %
Companies have improved their productivity with videoconferencing
x 0
Growth figures for videoconferencing in 2020 following Covid-19

Unified communications solutions

Telis provides Monegasque businesses with unified communications systems that offer advanced IP telephony, instant messaging, videoconferencing, automatic switchboard management and call group management. Unified communications solutions enable you to collaborate more effectively than ever with your teams and partners in the service of your customers by enabling document sharing and screen sharing.

Unified communications features

  • Softphone
  • Voice mail server
  • Telephone switchboard
  • Videoconferencing
  • Collaborative working
  • Instant messaging
  • Sharing documents
  • Interactive voice server routing
  • Shared directory
  • Connection to CRM, Teams or your business tools
  • Call log
  • Communications can be recorded
  • Internal communication channels
  • Statistics and dashboards

The benefits of unified communications

  • A single number for all platforms
  • An optimised customer experience
  • A simplified invoice
  • A secure collaborative tool
  • Optimising costs with Voice over IP
  • Team or project discussion groups
  • Streamlining internal communication

Professional IP telephony solutions

Telis offers complete and scalable professional telecommunications systems. Cloud solutions, autocoms and OXO and OXE servers, the choice is yours! For each customer, we configure a customised solution in line with their organisation.

OmniPCX Enterprise Communication Server

From solutions for SMEs to major accounts, we provide IP telecoms solutions tailored to your real needs.

OXO: An innovative communications system for digital SMEs
OXE: A professional communications system for SMEs to multinationals

Features of IP telephony solutions

  • High-quality sound
  • Welcome message
  • Interactive voice server
  • Transferring calls
  • Call waiting
  • Music on hold and personalised messages

The benefits of IP telephony solutions

  • A high-quality welcome for your customers
  • Cost control
  • Call reliability and security
  • Tailor-made customer experience
  • No more missed calls
  • Multi-site interconnection possible

Call center solutions

Telis helps you manage and optimise your customer service by offering customised call center solutions. Take your customer relations to the next level.

Features of call centre solutions

  • Queue management
  • Customer journey
  • Call recordings
  • Call supervision
  • Interactive voice server
  • Dashboards and reports

The benefits of call centre solutions

  • Optimising incoming call flows
  • Improving the productivity of reservation agents
  • Improve customer service productivity.
  • Improving customer satisfaction
  • Improving the customer experience
  • Multi-site connectivity

Fixed and mobile telephony solutions

You want to offer your customers a high-quality reception experience,
Telis offers and installs all types of IP telephony peripherals tailored to your needs.

Poste Alcatel

Fixed telephony

  • adapted to reception
  • touch-screen
  • High performance
  • Extended connectivity
  • modern, elegant workstations

poste DECT

Mobile DECT

  • adapted to industrial environments
  • Ideal for lone workers
  • Rugged mobility
  • High autonomy

Mobiles

Mobile telephony

  • adapted to mobile professions
  • productivity applications
  • High performance
  • Online

softphonie

Multimedia headset

  • suitable for softphony and videoconferencing
  • ideal call center
  • Economic
  • Noise cancelling
  • Hands free

Mobile device management solutions

Telis offers you a mobile device fleet management solution designed to improve employee productivity and control security from a unified console.

Mobile device infomanagement functionalities

  • Mobile device management
  • Data synchronisation
  • Centralised application management
  • Shared directory
  • Threat detection
  • Data security
  • Remote reset
  • File sharing

The benefits of mobile device facilities management

  • Outsource the management of your mobile fleet
  • Control of installed applications
  • Securing the mobile fleet
  • Find lost mobiles
  • Block and reset data on stolen mobiles
  • Protect your employees

Contact us




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